Category Pensioners
Surveys sent out 45000 (approx)
Surveys returned 20253

About your pension advice

When do you usually get your pension advice?

%

2 days before payday

82.03

1 day before payday

5.12

On payday

3.26

1 day after payday

0.58

2 days after payday

7.43

Does your pension advice give you the information you need?

%

Yes

98.93

No/did not answer

1.07

At the moment we send you a pension advice every month. We could just send you a pension advice in months when your pension amount changes. Would that be a good idea?

%

Yes 32.39
No/did not answer

67.61

About your newsletter
Do you find the information in the newsletter useful?

%

Yes

58.73

No/did not answer

41.27

Do you find the information in the newsletter interesting?

%

Yes 54.87
No/did not answer

45.13

At the moment we send your newsletter once a year. Would you like it more often?

%

Yes 75.22
No/did not answer 24.78
If you answered Yes, how often would you like to get the newsletter?

%

Twice a year

32.14

3 times a year

7.42

4 times a year 9.82
Didn't say 50.62
About our Annual Report
Do you think it's a good idea for us to send you our Annual Report?

%

Yes 94.84
No/did not answer 5.16

Other surveys:
Current members
Deferred members

Survey page