Accessibility statement for West Yorkshire Pension Fund (WYPF)

This accessibility statement applies to the website The website is provided for the use of pension scheme members, potential and former members and their representatives as well as employers in the West Yorkshire, Lincolnshire, Hounslow and Barnet Pension Funds. It is also for the use of pension scheme members, potential and former members and their representatives of the Fire and Rescue Authorities we provide administration services for.

This website is run by West Yorkshire Pension Fund, as a department of Bradford Metropolitan District Council (BMDC). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.
  • AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Call: 01274 434999
We’ll consider your request and get back to you in 5 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Stuart Duncombe
Head of Communications, West Yorkshire Pension Fund
Call: 01274 434900

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here:

Technical information about this website’s accessibility

WYPF is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content that is not accessible is outlined below with details of where it fails the success criteria and planned dates for when issues will be fixed.

There are menus and pages where content may not be structured logically or be navigated and read by a screen reader. There may also be pages without descriptive links, meaningful headings and labels or use of proper markup for every feature. These fail WCAG 2.1 success criterion (Design principles). There are limitations to the site structure inherent in the core design of the website, these issues will be addressed during a complete review of the website within the year.

Disproportionate burden

Navigation and accessing information

Some of the site content and forms and tables are difficult to navigate using a keyboard. For example, because some tables are missing appropriate markup. There is also content design, built and hosted by third parties.

We've assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the website is reviewed, likely to be in within the year.

How this website was tested

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level AA, and these tests have been carried out internally. The process for doing a detailed check included manual testing based on GOV.UK's guidance on accessibility and automated testing on a sample of pages using WEBAIM's WAVE Web Accessibility Evaluation Tool.

What is being done to improve accessibility

There is a plan to identify and fix issues according to the timescales shown above. Any new content or PDFs published will meet accessibility standards. This statement was prepared on 29 January 2021.